Always getting better, at being shits
Michael O’Leary says Ryanair’s lying to passengers should be seen in the light of the company not giving a shit about them.
“When you put our behaviour in context it all makes sense. I don’t see what all the fuss is about. I don’t give a shit, Ryanair doesn’t give a shit, it’s all entirely consistent. Why is that so hard to understand?”
Harold teaching assistant, Carly Jeffery is a Ryanair customer whose flight was cancelled at short notice. “The next flight they could book me on is in January but as I was going to my mother’s funeral Continue reading
Filed under News, Transport
The new cabin crew really doesn’t care
Ryanair boss Michael O’Leary has vowed to make his airline even more unpleasant in order to reclaim its place at the bottom of the league table for customer service.
“Apparently nPower and Scottish Power are now both slightly more heinous than we are,” a disappointed O’Leary said. “I’m not having that. Ryanair prides itself on providing the most kak experience there is.” Continue reading
Trying very hard not to spit right in your face
Ryanair chief executive Michael O’Leary has said that staff will be instructed to only spit in the faces of customers who really deserve it, amid concerns that poor customer service is hitting sales.
Europe’s biggest budget airline warned earlier this month that profits may miss forecasts, and O’Leary is worried that regularly abusing customers may be contributing to their problems. Continue reading